Order by 31 Oct for Diwali deliveryFree shipping across IndiaCOD with Rs 100 advanceFree size exchange in 7 daysOrder by 31 Oct for Diwali deliveryFree shipping across IndiaCOD with Rs 100 advanceFree size exchange in 7 daysOrder by 31 Oct for Diwali deliveryFree shipping across IndiaCOD with Rs 100 advanceFree size exchange in 7 days
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Heavy cotton for the daily grind.

The fine print, in plain words

Refund and exchange policy

Last updated: 8 October 2026

We want you to love the fit. If you don't, this page explains exactly what we do about it. Short version: one free size exchange within 7 days, and a full refund if we ever send you something damaged or wrong.

1. Size exchange

  • One free size exchange per order, requested within 7 days of delivery.
  • The tee must be unworn, unwashed, with tags attached and in its original packaging.
  • Write to us with your order number and the size you want (details at the bottom of this page).
  • Where our courier serves your pincode, we arrange a free reverse pickup. If your pincode is not serviceable, you ship it to us and we send the new size free.
  • Exchanges depend on stock. If your size is sold out, you can wait for the next batch or take a full refund, your choice.

2. Damaged, defective or wrong item

  • Tell us within 48 hours of delivery with photos, and an unboxing video if you have one.
  • We will replace it, or refund you in full, your choice. No pickup charge.

3. Change of mind

We do not accept returns for a refund just because you changed your mind. You can still use the free size exchange above.

4. Cancellations

  • Before dispatch: cancel any time by writing to us. You get a full refund, including the ₹100 COD advance.
  • After dispatch: the order can't be cancelled. Use the exchange or damaged-item process once it arrives.
  • Refused or undelivered COD orders: the ₹100 advance is not refunded. It covers shipping both ways.
  • Prepaid orders returned undelivered (wrong address, not reachable after 3 attempts, refused): we refund the order value minus ₹100 for shipping both ways.

5. How refunds are paid

  • Refunds go back to the original payment method, including the ₹100 advance on COD orders.
  • We start the refund within 2 working days of approving it. Your bank or UPI app usually shows it within 5 to 7 working days.

6. Not eligible

  • Items that have been worn, washed, altered, or are missing tags.
  • Requests made after the 7-day window.

7. Contact and grievances

GHISAI is a brand of AK Tech.
Address: House No. 492, Block C, Sector 9, Bhiwadi, Rajasthan 301019, India
Email: amankaushik0875@gmail.com
Phone: +91 90796 70874 (Mon to Sat, 10 am to 7 pm)

Grievance Officer: Aman Kaushik, at the email above. We acknowledge every complaint within 48 hours and resolve it within 30 days, as required under the Consumer Protection (E-Commerce) Rules, 2020.